To cancel a SWEET.TV subscription paid by card, open sweet.tv in a browser (not the app), sign in the same way you signed up and click Account → Account management → Turn off auto-renewal. The subscription will keep working until the end of the paid period and then won’t renew. If you paid for SWEET.TV through Google Play or the App Store, you need to cancel the subscription there.
All SWEET.TV plans work as auto-renewing subscriptions: when you sign up, your card is linked to your account, and money is charged on the renewal date. The instructions below follow SWEET.TV’s help as of October 25, 2026; menu names are given for the version of the site that serves Ukraine.
How to turn off SWEET.TV auto-renewal on the website
This method works if you subscribed on the website or in the TV app and paid by bank card. You need to turn it off in a browser — on a computer or phone.
Open the SWEET.TV website in a browser
Go to the address below in Chrome, Safari or another browser. The app won’t work for this.
https://sweet.tv/ua-enResult: The SWEET.TV home page is open in your browser.
Sign in the same way you signed up
In the top-right corner, click Sign in and choose the same method you used to sign up: phone number, Google, Apple ID or Facebook. If you don’t remember, SWEET.TV’s help suggests trying all the methods one by one.
Result: You’re signed in to the account the subscription is on.
Open Account → Account management
Once you’re signed in, click Account in the top-right corner and go to Account management.
Result: The Account management section is open.
Click Turn off auto-renewal
Done: the subscription stays active until the end of the paid period and then won’t renew automatically. If there’s no active subscription in the account after you sign in, it was most likely set up through Google Play or the App Store.
Result: The subscription works until the end of the paid period and no longer renews.
How to cancel a SWEET.TV subscription on Google Play
If you subscribed in the SWEET.TV app on Android and confirmed the payment in a Google Play window, Google Play manages the subscription:
- Open the Google Play app and tap the profile icon in the top-right corner.
- Select Payments & subscriptions → Subscriptions.
- Find SWEET.TV in the list and tap Cancel subscription.
- Give a reason for canceling and confirm.
The subscription will keep working until the end of the paid period. Make sure Google Play is signed in to the same Google Account the subscription is linked to. If SWEET.TV isn’t on the list, the subscription was set up another way — check your account on the website.
How to cancel a SWEET.TV subscription on the App Store
If you paid through Apple on an iPhone or iPad, you need to cancel in Apple’s settings:
- Open Settings and tap your name at the top of the screen.
- Select Subscriptions and find SWEET.TV in the list.
- Tap Cancel Subscription and confirm.
The same list is in the App Store: profile icon in the top-right corner → Subscriptions. Apple clarifies: if there’s no Cancel button or you see an expiration message in red text, the subscription is already canceled.
How to remove your card so you aren’t charged
SWEET.TV’s help names a second method too — removing the card from your account. Without a card, auto-renewal won’t go through. If you want to be sure there will be no charges, do both: turn off auto-renewal and delete the card.
- On the website, click Account → Account management → Set up payment methods.
- Find the card and click the trash can icon next to it.
- Click Delete.
You can use SWEET.TV without a linked card too: top up your balance manually through Privat24, Monobank, EasyPay or a self-service terminal. In your bank’s app, select the SWEET.TV service and enter your account ID; if the subscription doesn’t activate by itself after payment, activate a plan under Account → Plans.
Free trial and promo codes: when to cancel
Unexpected charges are most often tied to promotions. Here’s what SWEET.TV says about them:
- 7 days free. New users get them right after signing up, without entering card details. When the week is over, access to content is paused — you don’t have to pay anything.
- “14 days for 1 hryvnia.” This is a trial that is set up as an auto-renewing subscription with a linked card. After 14 days, the selected plan is automatically activated and paid for: M — UAH 299 a month, L — UAH 399 a month (per SWEET.TV’s help as of October 25, 2026). To avoid the charge, cancel the subscription before the trial ends.
- A promo code with a linked card. After the promo period, the subscription renews at the standard price of the same plan. Cancel it before the promo period ends.
- Buying a movie. This is a separate payment, not a subscription. You can check your purchases under Account → My cinema → Purchased movies. To prevent accidental purchases, SWEET.TV advises setting up parental controls.
- Grace period. After a plan ends, access may continue for up to 30 more days. This isn’t free time: payment for it is counted at the next renewal.
How to cancel a SWEET.TV subscription: quick summary
| How you paid | Where to cancel | Path |
|---|---|---|
| By card on the website or TV | Website in a browser | Account → Account management |
| Google Play | Google Play | Payments & subscriptions → Subscriptions |
| App Store | iPhone Settings | Your name → Subscriptions |
| No automatic charges | Website in a browser | Set up payment methods → delete |
If it didn’t work
- There’s no subscription in the account. You may have signed in a different way. Compare the ID under Account on the website and in the app on the device where the subscription works: they should match. If they match but there’s no subscription, check Google Play and the App Store.
- SWEET.TV isn’t in your Google Play or App Store subscriptions. Then the subscription was set up another way — by card on the website, with a promo code or through a partner. Check your account on the website; if a partner gave you the subscription, ask them how to turn it off.
- You were charged even though you didn’t sign up for anything. Go through the list above: did the 1-hryvnia plan or a promo code end, or was a movie purchased? Then contact SWEET.TV support at info@sweet.tv or the Telegram bot @sweet_tv_techsupport_bot, giving your account ID and payment method.
- The website won’t let you into your account, or the Account section won’t open. Try another browser or clear cookies and cache and sign in again. If you don’t remember your sign-in method, try them one by one or contact support.
Sources and methodology
Analysis of public sourcesChecked 25 October 2026
- SWEET.TV — How do I cancel my subscription? sweet.tv
- SWEET.TV — How do I cancel a subscription through Google Play? sweet.tv
- SWEET.TV — How do I cancel a subscription through the App Store? sweet.tv
- SWEET.TV — Automatic charges on SWEET.TV: how it works sweet.tv
- SWEET.TV — How do I use SWEET.TV without auto-renewal? sweet.tv
Frequently asked questions
Can I cancel my SWEET.TV subscription in the TV app?
SWEET.TV’s help describes turning off auto-renewal only on the website in a browser and explicitly asks you to open the website, not the app. Open sweet.tv on a computer or phone and sign in to the same account as on your TV. If you’re still choosing a TV for streaming, our guide to choosing a TV and Smart TV will help.
What happens after I turn off auto-renewal?
The subscription keeps working until the end of the paid period and then doesn’t renew. Movies bought separately stay in your account: Account → My cinema → Purchased movies. To watch with a subscription again, activate a plan under Account → Plans.
Will I get a refund after canceling the subscription?
The help doesn’t promise one. For long-term subscriptions, SWEET.TV says that funds aren’t refundable after payment, and for an unused subscription it advises contacting support before deleting your account.
How do I disconnect SWEET.TV on one TV or phone?
You don’t need to cancel the subscription for that — just unlink the device. On the website, click Account → My devices, select the device and click Disconnect. In the mobile app: More at the bottom of the screen → My devices → the delete icon next to the device. You can connect up to 5 devices to one account.
How do I delete my SWEET.TV account?
First cancel the subscription and delete the card. Then, on the website, click Account, then the circle with your initials to the left of your name, wait 5 seconds until the Yes button becomes active and confirm. In the mobile app: More → Account → the Help tab → Delete account.
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